Sr. Agile Business Analyst

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Functional Experts

Job Qualifications:

Skills:

Agile Methodology, Data Analysis, Functional Requirements

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Senior Business Analyst

The Case Management Modernization (CMM) Program is an initiative to support the Administrative Office of the US Courts (AO) develop a modern cloud-based solution to support all federal courts across the United States which are grouped into three types namely, Appellate, District, and Bankruptcy. This modernized case management system will eventually replace the current Case Management and Electronic Case Filing (CM/ECF) system.

The Sr Business Analyst will work as part of an agile development team to build and support the modernization of enterprise-class software applications.

RESPONSIBILITIES:

• Participate in all Agile Scrum ceremonies, program planning meetings, to establish and document customer journey mapping strategies for the CMM Program.
• Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog. 

• Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.  

• Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.  

• Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.  

• Ensure a healthy prioritized backlog of work items ‘ready for sprint’ (at least 4 sprints worth) for each development team.   

• Proactively participate in PI planning and provide clarity on deliverables, dependencies, milestones, timelines and sequencing of tasks.  

• Work closely with Fed BA’s and Product Owners to promptly resolve impediments and clarify requirements with the customer in a timely manner.  

• Conduct periodic retrospectives and/or CoP meetings with BAs to collect feedback, identify areas for continual improvement and cross-train staff. 

• Tirelessly pursue opportunities for streamlining and improving the efficiency of the end-to- end process as it pertains to product quality, alignment with requirements and most importantly customer satisfaction. 

• Proactively identify and manage risks.  

• Promptly identify and communicate mitigations plans.  

• Address issues promptly and follow up diligently until they are resolved.  

• Collaborate closely with the Architects, Testers, PO’s and stakeholders to ensure end-to-end alignment with the deliverables.  

• Update and maintain process maps utilizing Microsoft Visio to provide visual depiction of the business process flows as well as flows at the subprocesses with two-level depth.
• Develop narratives that accompany business process flows at each level articulating the details of each activity and with the business and technical data flowing between each activity on the process flows. 
• Participate in process flow mapping and analysis sessions with CMM Backlog team and Court staff.
• Capture input from stakeholders, analyze the opportunities for standardization versus required variations among Court types, unique local rules, and any other variations.
• Validate completed work items to ensure they satisfy all requirements and aspects of the definition of done and free of errors/omissions.
• Support Manual and automation testers to design appropriate test cases and test steps for thorough validation of work items.
• Maintain process flow and narratives in an easily accessible, hierarchical fashion so that an end-user can drill down a given process map at each level.

REQUIRED EXPERIENCE

• Experience supporting multiple teams and ensuring the overall objective is met.  
• Experience analyzing, decomposing and documenting detailed requirements (including but not limited to consulting with product owners, customers, key stakeholders, or end users). 
• Experience developing requirements into technical user stories with clearly documented Definition of Done and acceptance criteria. 
• Experience assisting the Product Owner or Team lead in defining the product scope, vision, and roadmap. 
• Experience providing system analysis and subject matter expertise on issues and bugs. 
• Experience conducting business process analysis, workflow analysis and business process re-engineering. 
• Experience designing new cloud-based IT solutions for integration and deployment with active legacy applications. 
• Experience supporting green field application development projects. 
• Experience supporting tech stacks which include React, NodeJS preferred.
• Experience supporting the implementation of COTS solutions (such as Cammunda, Flowable, MS Bookings and SharePoint embedded or other document processing tools) and is a plus.
• Experience providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards. 
• Experience with business process re-engineering. 
• Experience delivering technical briefings and hosting meetings to diverse audiences. 
• Strong technical background and experience working with Solutions Architects and senior development team members.
• Hands on experience with progressive elaboration of highly technical epics and stories.
• Experience supporting the implementation of resilient, a zero down time web application.
• Experience supporting the implementation of MicroService architecture & event driven patterns
• Experience designing complex state managed system
• Experience designing workflow system
• Experience with Visio
• Experience with Figma
• Experience designing rule-based component driven UI functionality. 
• Experience designing complex external facing system with proper authentication.
• Strong understanding of latest UI frameworks and libraries
• Good to have FedRAMP experience

QUALIFICATIONS:

• 5 to 7+ years experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing and maintaining technical documentation, modeling business processes and system requirements, architecture and data
• Experience assisting with testing, by writing acceptance criteria and confirming test cases results
• Experience with producing relevant and current requirements, sizing user stories correctly, and removing roadblocks prior to sprints starts
• BS/BA Degree or MA/MS Degree.

COMMUNICATION & ORGANIZATIONAL

• Excellent presentation and communication (oral and written) skills.
• Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationship.
• Experience identifying and applying industry tools, solutions, methods best practices, and emerging technologies.
• Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement.
• Demonstrated ability to work effectively, independently, and as part of a team.

The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans