Build and deploy enterprise-scale GenAI, RAG, multimodal, and multi-agent systems for growth marketing. Responsibilities include LLM training and adaptation, memory and retrieval architectures, behavioral embeddings, agentic interfaces, observability, safety, evaluation, and scalable production inference. The role requires end-to-end AI product development, collaboration with product and engineering teams, technical leadership, mentoring, and external representation through publications, patents, conferences, or open-source contributions.

Leads global indirect tax compliance, tax operations, audits and controversy across U.S. and international markets. Establishes scalable controls, reconciliations, reporting and data-quality processes; advises stakeholders on tax risks and business initiatives; and translates tax requirements into technology and process solutions. Partners with Tax, Finance, Legal, Product and Engineering teams to advance automation, analytics and AI, manage regulatory changes, support audit defense, and improve compliance execution across jurisdictions.

Own and advance product capabilities across order management and reservations, improving booking, payment, servicing, and transaction reliability. Translate customer and technical needs into roadmaps, requirements, and measurable outcomes. Partner with engineering, analytics, operations, finance, risk, and external partners to lead cross-functional initiatives, reduce failed customer interactions, and improve the Book-to-Serve journey. Explore AI/ML and automation opportunities for monitoring and operational effectiveness.