Top Remote Customer Success Jobs in Seattle, WA
Client Strategy Manager at PwC focused on driving internal account management efforts for priority accounts, collaborating with a team of partners to drive business development and relationship-building.
Manage the daily relationship with the call center vendor operations, ensure proper planning, staffing and direction of the operational functions. Responsible for ensuring optimal service levels, quality and KPIs are consistently met. Collaborate with internal and external teams to improve customer and artist experiences.
The AML Sanctions Compliance Senior Specialist will be responsible for process improvement related to sanctions, overseeing sanctions screening program, conducting investigations, ensuring compliance with regulations, and supporting general Client Investigations Unit activities.
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This is an extraordinary opportunity to work with the Americas (AMS) President and the engagement with our largest and most strategic customers. The AMS Customer Advocate will be responsible for the design and execution of the AMS Customer Engagement program, accompanying the Americas President to customer engagements and ensuring a great experience for customers.
Snap! Mobile is looking for a Customer Support Specialist to join their Revenue Operations team. Responsibilities include resolving customer inquiries, working with internal teams, and contributing to continuous improvement. Candidate must have a high school diploma, customer service experience, and familiarity with CRM tools. This is a full-time remote position with hourly compensation.
Seeking a Customer Success Director to join the Contract Automation team. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for customers. Collaboration with various teams, customer onboarding, relationship management, and problem-solving are key responsibilities.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for overseeing and supporting technical implementation tasks for new and existing customers. Collaborate with various teams to ensure customer success and provide technical guidance on Cloudflare's products.
The Platform Operations Engagement Specialist will be responsible for managing customer projects, coordinating resources, and advocating for customer needs in the cybersecurity field. This role requires a Bachelor's degree and 4+ years of experience in IT deployments or customer engagements.
Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.
Engage end-users to provide assistance and enablement, evaluate operationalization of the ExtraHop install, lead customer onboarding, assess customer needs, champion customer needs for product enhancement, maintain customer relationships, identify growth opportunities, conduct customer meetings, collaborate with different ExtraHop teams.
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