Develops and maintains Power BI dashboards, reporting infrastructure, and automated reports using EHR and other agency data. Administers and optimizes the Credible EHR, supports data governance and integrity, validates reporting accuracy, and translates clinical, operational, and financial requirements into actionable KPIs and visualizations. Partners with leadership on quality assurance, compliance, operational monitoring, and strategic decision-making.

Reviews, develops, validates, and refines dashboards, reports, visualizations, calculations, data sources, KPIs, and analytical workflows across BI platforms. The role documents findings, provides structured feedback, troubleshoots reporting accuracy, and evaluates AI-powered agents and workplace connectors used in analytics processes.