Security Startups Seattle

As a post-sales Enterprise Solutions Engineer at DomainTools, you will have the opportunity to work with the largest companies in the world to implement new and inventive ways to integrate our data within their systems (Threat Intel Platforms, SIEMs, Incident Response Platforms, etc) via our enterprise grade APIs. Also, this position is unique in that you may be helping our customers with their own customization using our data.

Your role as the Channel Operations Manager will be to develop, operationalize and optimize programs, processes and systems to help DomainTools scale our global channel sales. This role will be responsible for the day-to-day management and execution of several important aspects of Channel Operations as well as acting as a key player within the Marketing, Sales, Revenue Intelligence and Account Management organizations. Reporting to the VP of Sales, you will be partnering with the sales team to help to build and manage our Global Partner Ecosystem in support of our expanding International Sales. As a critical part of our Sales team, you will be focused on operational readiness for both systems and processes to help enable our Global Partners and regularly communicate with the sales team for planning, forecasting, deal analysis and maintaining partner data in Salesforce.com. This role can be based in Seattle, WA in our Headquarter office, or in Europe to cover the European and Asian time zones.

The Enterprise Account Manager is the customer advocate within DomainTools, serving as the primary point of contact for customers and will drive expansion revenue and high retention rates for a specific book of business. This quota carrying role will increase sales and secure renewals through building strong relationships with our customers and delivering value through the DomainTools products. The Enterprise Account Manager must have a deep understanding of the DomainTools portfolio of products and the cybersecurity industry in general. You will effectively manage the renewal and/or contract expansion process throughout the sales and contract cycle, including customer follow-up, relationship-building, product demonstrations in person or via web, writing quotes and proposals, and negotiating and closing business. Your role encompasses customer success through value-based selling, dedication to your customers deployment, training and adoption and to guarantee excellent customer satisfaction. You will be responsible for building strong relationships with customers to ensure they are successful and knowledgeable of all the resources and solutions DomainTools has to offer, whether it be net new or existing solution the client has already invested in, training, support services and/or new product release information relative to their use case. 

Develop opportunities for the sales team from prospecting and marketing generated leads. Interact with prospects via telephone and email with a high attention to detail. Consistently achieve qualified opportunity quotas to ensure territory revenue objectives. Develop and execute on a strong prospecting plan of attack, including email and call scripts. Track all relevant qualification and lead management activity using Salesforce.com. Quickly learn the technical aspects of the product, effectively communicate the value proposition and be able to react to objections and competitive questions. Research accounts, identify key players, generate interest and develop accounts to stimulate opportunities. Disseminate opportunities to appropriate AE, educating rep as necessary about the opportunity.

DomainTools is expanding its product management team and is looking for a superstar Senior Product Manager to join the team. This person will be responsible for driving many of our key integrations with third party products. The ideal candidate is innovative, has strong interpersonal skills, and is tenacious. If you want to make a big impact in a fun, established company with a start-up like environment, and have strong product management skills, DomainTools is the place to be!