Top Senior Operations Jobs in Seattle, WA

Serves as business integrator for the Quality Leader, managing operating rhythms, meetings, metrics, executive presentations, risks, mitigation plans, projects, action tracking, and process improvements. Maintains and enhances business operating tools including OneNote, SharePoint, Teams, Outlook, and file shares. Coordinates cross-functional initiatives and supports performance reporting and strategic business goals.

Serves as a business integrator for Boeing Global Services Parts & Distribution Sales and Marketing. Advises leadership on organizational efficiency, manages operating rhythms, coordinates executive presentations and artifacts, tracks priorities and actions, supports meetings, and maintains business tools including Salesforce and SharePoint. Leads projects, develops performance metrics, analyzes data, and coordinates cross-functional implementation across geographically dispersed teams.

Own and optimize Dynatrace’s marketing technology stack across selection, implementation, integrations, governance, documentation, and retirement. Develop the martech roadmap, evaluate tools, manage system configuration and data flows, troubleshoot issues, and coordinate upgrades and migrations. Define metrics and dashboards for adoption, utilization, data quality, performance, efficiency, and ROI. Partner with Marketing, IT, Business Operations, Legal, Analytics, and enablement teams to improve tool governance, training, and business value.

Manages operational health for travel insurance supply partners, leads business reviews, resolves technical and compliance issues, oversees financial reconciliation, analyzes performance metrics, and drives process improvements. The role develops SOPs, SLAs, dashboards, and actionable recommendations while coordinating across finance, product, technology, customer service, field operations, leadership, and external partners.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Leads AI infrastructure strategy and operations for GPU capacity, forecasting, resource allocation, governance, and investment planning. Develops demand models, quantitative business cases, dashboards, and scenario analyses while coordinating Product, Engineering, Infrastructure, and Finance teams. Identifies capacity risks, drives migrations and cost optimization, and communicates technical recommendations to executives. The role requires substantial experience with AI infrastructure, cloud capacity planning, financial modeling, analytical tools, and cross-functional strategy.

Leads revenue operations for Account Executive, SDR, and Partnerships teams. Owns coverage models, forecasting, pipeline management, capacity planning, territory design, quota setting, incentive compensation, annual planning, and operating cadences. Manages RevOps leaders and individual contributors, partners cross-functionally with Sales, Finance, Marketing, Systems, and Data, presents strategic analyses to executives, and drives process, reporting, and AI-enabled efficiency improvements.

Own the full lifecycle of complex and time-sensitive investment deals, building customer relationships, resolving urgent issues, coordinating with Legal, Tax, and Product teams, and ensuring execution stays on track. The role also identifies product and process improvements, supports customer-facing projects and product discovery, educates Deal Organizers, and helps scale team training and workflows.

Leads delivery, installation, maintenance, and lifecycle service operations across fleet, rental, or dealership verticals. Manages field service teams, vendors, capacity planning, resource allocation, safety, quality, SLAs, KPIs, and operational costs. Partners with Sales and Implementation to validate commitments and develop executable plans. Drives on-time delivery, first-time fixes, installation targets, vendor performance, and corrective actions across distributed field operations.

Oversee all operations at Uline’s Washington branch, including warehouse, customer service, sales, HR, IT, and facilities. Lead department supervisors, maintain high customer service standards, ensure distribution center grounds meet company expectations, support recruitment and retention, manage employee relations, and drive accountability through performance feedback.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Manage Salesforce operations, administration, governance, user support, configuration, data quality, workflows, reporting, training, and platform improvements. Translate stakeholder requirements into scalable Salesforce solutions, own the platform roadmap, oversee integrated applications, improve user adoption and sales processes, and communicate system changes across global teams. The role requires Salesforce certifications, 5+ years of hands-on administration experience, advanced Excel and data management skills, and expertise with Sales Cloud, CPQ+, PRM, and MuleSoft.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Leads a global Deal Operations team responsible for exception quoting, case management, approval queues, service levels, and quarter-end execution. Drives cross-functional improvements across Sales, Finance, Renewals, IT, and CPQ, translating system complexity into recommendations, reducing manual work through process optimization and automation, and serving as the escalation point for complex quoting. Manages team performance, hiring, documentation, governance, and operational change.