Top Senior Level Customer Success Jobs in Seattle, WA
Responsible for ensuring the success of Cloudflare's largest Enterprise customers by managing post-sale experiences, building relationships, and demonstrating the value of products and services. Collaborates with internal teams to resolve customer issues and drive customer satisfaction. Requires strong experience in Customer Success/Account Management, cloud security, networking, and project management.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation, ensuring exceptional operational results and customer satisfaction through data analysis and best practices. This role involves collaborating with internal teams, managing key performance metrics, and driving continuous improvement efforts to achieve KPIs.
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will create and edit video content for internal and external channels to showcase the company's mission and products. You will work closely with executive leaders to position them as visionary leaders through visual storytelling. Collaborate with various teams to communicate vision and strategy effectively.
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Seeking a Customer Value Manager to drive success of Customer Value Management Office (CVMO) by supporting field sales, collaborating with customers, and delivering successful outcomes. This fully remote position requires top talent in North America.
Plan and manage US-based events and volunteer opportunities for US employees. Design and execute offsite events and meetings for the leadership team. Support US-based volunteer program to increase social impact. Partner with Admin team for onsite support needs.
Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.
The Customer Delivery Manager is responsible for onboarding utility customers to our enterprise platform, delivering training programs, documenting business processes, running integration workshops, and ensuring successful project timelines and deliverables. This role requires excellent attention to detail, problem-solving skills, and collaboration with sales, marketing, and engineering. It offers the opportunity for long-term growth within the company.
The AML Sanctions Compliance Senior Specialist will be responsible for process improvement related to sanctions, overseeing sanctions screening program, conducting investigations, ensuring compliance with regulations, and supporting general Client Investigations Unit activities.
Seeking a Customer Success Director to join the Contract Automation team. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for customers. Collaboration with various teams, customer onboarding, relationship management, and problem-solving are key responsibilities.
The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.
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