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Top Senior Customer Success Jobs in Seattle, WA
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills:
Customer Success PlatformsGainsightPlanhatSalesforce
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills:
Crm ToolsHubspotSalesforce
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills:
Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills:
AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills:
AIHcmPayroll
Reposted 18 Days AgoSaved
Easy Apply
Easy Apply
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills:
6SenseApolloClayGongOutreachSalesloft
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills:
ChurnzeroGainsightSalesforce
Cloud • Software
As a Customer Success Manager, you will support Salesforce customers by ensuring they realize value from their investments, manage relationships, communicate during incidents, and drive their success through collaborative support and optimization of Salesforce's Commerce Cloud.
Top Skills:
Commerce CloudSaaSSalesforce
Fintech
The Manager of Customer Success leads a team focused on customer adoption, retention, and expansion, ensuring high-impact customer engagement. Responsibilities include coaching, performance management, and collaborating with various teams to enhance customer experience.
Top Skills:
FintechSaaS
Cloud • Software
The Customer Success Manager, Director is responsible for managing high-profile accounts, ensuring customer satisfaction, optimizing Salesforce implementation, and leading cross-functional teams to meet client needs.
Top Skills:
Salesforce Saas Products
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills:
SQL
Cloud • Software
As a Customer Success Manager, you will partner with customers to drive adoption of Salesforce and Tableau, ensuring they achieve their business goals while managing relationships and providing technical guidance.
Top Skills:
DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
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Cloud • Software
As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.
Top Skills:
DomoLookerMicrosoft Power BiMicrostrategyQlikSalesforceTableau
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills:
Customer SuccessCustomer SupportSaaS
Cloud • Software
As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.
Top Skills:
SaaSSalesforceSolutions ArchitectureTechnical Customer SuccessTechnical Solutions Development
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills:
AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills:
B2B SaasCustomer SuccessSales
Cloud • Software
The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.
Top Skills:
CRMSaaSSalesforce
Cloud • Software
The role involves managing the roadmap for Agentic AI within Salesforce's customer success, ensuring customer satisfaction and driving business outcomes through strategic product management.
Top Skills:
Agentic AiGenerative AiSalesforce
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills:
Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
Cloud • Software
As a Customer Success Manager, you will act as an advisor and partner to Salesforce's customers, managing key stakeholder relationships, ensuring optimal use of the Salesforce platform, and resolving major incidents to achieve customer goals.
Top Skills:
Saas PlatformsSalesforceSalesforce Sales CloudSalesforce Service Cloud
Reposted 4 Days AgoSaved
Cloud • Software
Lead a team of Customer Success Managers focusing on strategy and execution for Signature Success Plan fulfillment in Auto or Energy & Utilities sectors.
Top Skills:
Automotive CloudEnergy & Utilities CloudField ServiceSales CloudService Cloud
Cloud • Software • Infrastructure as a Service (IaaS)
As a Senior Customer Success Engineer, you will provide advanced support for Kubernetes and AI/ML workloads, troubleshooting and guiding customers to optimize their experiences with DigitalOcean's cloud platform.
Top Skills:
Ai/Ml WorkloadsDockerGpu InfrastructureGrafanaKubernetesLinuxOpentelemetryPrometheusPyTorchTensorFlow
Big Data • Cloud • Marketing Tech • Social Impact • Software
Manage a Customer Success team, nurture executive relationships, drive customer engagement, and improve retention while collaborating across teams to enhance customer experiences and outcomes.
Top Skills:
AdtechCommerce Media NetworkMartechSaaS
Top Companies in Seattle, WA Hiring Senior Customer Success Roles
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