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Top Senior Customer Success Jobs in Seattle, WA

9 Days AgoSaved
Remote
Seattle, WA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
Seattle, WA
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
11 Days AgoSaved
Remote
Seattle, WA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 11 Days AgoSaved
Remote
Seattle, WA
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 8 Days AgoSaved
Remote
Seattle, WA
270K-300K Annually
Senior level
270K-300K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills: AICustomer SuccessData AnalyticsManagement ConsultingSaaS
18 Days AgoSaved
Easy Apply
Remote
Seattle, WA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 14 Hours AgoSaved
In-Office or Remote
Seattle, WA
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
20 Days AgoSaved
Easy Apply
Remote
Seattle, WA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
Reposted 2 Days AgoSaved
In-Office
Seattle, WA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
As a Customer Success Senior Manager in Life Sciences, you will partner with enterprise customers to maximize their Salesforce investment, ensuring effective use of solutions and resolving incidents. You will leverage technical knowledge and customer relationships to enhance business outcomes and drive success metrics.
Top Skills: AIData CloudHealth CloudSaaSSales CloudSalesforceService Cloud
3 Days AgoSaved
In-Office
Seattle, WA
150K-248K Annually
Senior level
150K-248K Annually
Senior level
Cloud • Software
The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.
Top Skills: AIAutomationSalesforceSecurity & ComplianceSlackSlack Connect
Reposted 3 Days AgoSaved
In-Office
Seattle, WA
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Aerospace • Other
The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.
Top Skills: Data AnalyticsPythonRSQL
Reposted 22 Days AgoSaved
In-Office or Remote
Seattle, WA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
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4 Days AgoSaved
In-Office
Seattle, WA
180K-240K Annually
Senior level
180K-240K Annually
Senior level
Artificial Intelligence
The Strategic Customer Success Manager acts as an advisor to AI model creators, ensuring the success of their data initiatives, driving customer engagement, and fostering relationships. Key responsibilities include managing customer success lifecycles, developing strategic plans, and presenting business reviews and improvements.
Top Skills: AILlmsMachine Learning
5 Days AgoSaved
In-Office
Seattle, WA
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
As a Senior Customer Success Manager, you'll build trusted relationships with enterprise customers, ensuring alignment and measurable outcomes through strategic success planning, customer engagement leadership, and health insights to mitigate churn while mentoring junior teammates.
Reposted 5 Days AgoSaved
In-Office
Seattle, WA
125K-200K Annually
Senior level
125K-200K Annually
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Customer Success Manager will drive customer onboarding and ensure success through strategic relationship management and project execution. They will build executive-level relationships, advocate for customer needs, and manage multi-stakeholder projects.
5 Days AgoSaved
In-Office or Remote
Seattle, WA
165K-180K Annually
Senior level
165K-180K Annually
Senior level
Software
The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.
Top Skills: ClariJavaJvmSalesforce
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Seattle, WA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Seattle, WA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
25 Days AgoSaved
Easy Apply
Remote or Hybrid
Seattle, WA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
7 Days AgoSaved
In-Office
Seattle, WA
127K-228K Annually
Senior level
127K-228K Annually
Senior level
Other • Utilities
The Senior Manager, Client Success leads a team to drive customer adoption and retention, executing lifecycle strategies, and enhancing customer relationships through data-driven oversight and cross-functional collaboration.
Reposted 9 Days AgoSaved
In-Office
Seattle, WA
110K-325K Annually
Senior level
110K-325K Annually
Senior level
Information Technology • Other
Lead and mentor the Customer Success team, ensuring customer adoption and satisfaction through strategy, technical expertise, and collaboration with cross-functional teams.
Top Skills: BashEndpoint SecurityEndpoint SupportIncident ResponsePowershellPythonSystems ManagementUtility ScriptingVbscript
Reposted 14 Hours AgoSaved
Remote
Seattle, WA
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 14 Hours AgoSaved
Remote
Seattle, WA
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 14 Hours AgoSaved
Remote
Seattle, WA
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Reposted 14 Hours AgoSaved
Remote
Seattle, WA
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
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