Top Senior Level Customer Success Jobs in Seattle, WA

Lead a global team of Support Engineers, enhancing customer support strategy, mentoring team members, and driving customer satisfaction through collaboration across functions.

The Senior Enterprise Solutions Architect drives technical implementation and customer success, working closely with enterprise-level clients to ensure optimal usage of Drata's platform for security and compliance automation.

The Director of Customer Success will lead the team to enhance customer engagement, drive renewals, and expand accounts while tracking key performance metrics.

The Manager, Customer Success for Major Accounts will lead a team of CSMs, focusing on client retention, strategic guidance, and process improvements to enhance customer satisfaction and account growth.

The Senior Networking and IAM Engineer ensures functional usage of the Workiva platform, providing authentication support, mentoring, and leading troubleshooting efforts. Tasks include proactive support, training new hires, and maintaining technical documentation.

The VP of Insights & Enablement leads a team analyzing the impact of marketing campaigns, conducts market research, and builds client relationships to drive business impact in the healthcare industry.

The Field Client Consultant manages client relationships within the automotive sector, ensuring successful software solution delivery, conducting client training, and driving engagement to meet retention goals, requiring extensive travel.

The Senior Manager of Customer Data Management leads the strategy for managing customer, contact, and vendor data, ensuring data quality and compliance while collaborating with teams to align data initiatives with business goals.

The SOC Support Manager will develop and manage the SOC support team, ensuring exceptional customer service and operational efficiency while mentoring staff and driving team performance.

The Account Manager will oversee customer relationships, drive engagement, manage renewals, and work with cross-functional teams to enhance customer experience and growth.