Top Senior Operations Jobs in Seattle, WA

Leads the organization’s portfolio-wide after-hours operating model across a 24/7 supportive housing network. Supervises on-call and overnight leaders, provides escalation and incident coordination, develops procedures and training, partners with Safety, Facilities, and Housing Operations, and leads after-action reviews and continuous improvement. The role ensures consistent, safe, trauma-informed, resident-centered operations across multiple sites, shifts, and emergency situations.

Oversee daily operations, lead teams, allocate resources, manage budgets, and ensure quality, safety, compliance, and customer satisfaction. Develop operational strategies with senior leadership, improve processes using Lean Sigma methodologies, manage suppliers and vendors, monitor KPIs, mitigate risks, and implement emergency response plans. The role requires cross-functional leadership, strong communication, supervisory experience, and approximately 10% travel.

Leads customer support operations across in-house and outsourced teams, owning satisfaction, resolution time, quality, cost, workforce planning, vendor performance, and team development. Oversees reputation management and Trust & Compliance casework involving content moderation, DMCA, and privacy. Partners with Legal, Product, Engineering, and support tooling teams to improve processes, automation, escalation workflows, and customer experience.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Leads Americas revenue operations, including forecasting, pipeline hygiene, territory and quota planning, sales and partner operations, quote-to-order execution, reporting, analytics, and CRM transformation. Serves as the operational partner to the CRO, drives process governance and documentation, leads a regional team, and coordinates with global operations centers of excellence through systems implementations and organizational change.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Leads the integration and operational alignment of Technical, Renewals, and Post-Sales teams. Establishes unified processes, governance, handoffs, reporting, and performance frameworks; drives automation, efficiency, resource allocation, and accountability across the customer lifecycle. Manages multiple teams and leaders, partners with GTM executives on strategic roadmaps and KPIs, and develops a collaborative, high-performing organizational culture.

Leads GEICO’s Technical Support team serving over 35,000 associates. Responsibilities include team development, technical support operations, automation and AI adoption, self-service initiatives, SLA and performance management, IT asset management, AV operations, vendor coordination, budgeting, training, documentation, incident response, and project delivery. The role requires technical leadership, operational improvement, dashboard reporting, change management, and on-call support for high-severity incidents.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Directs business operations for Global Commercial Strategy & Operations, partnering with the VP and leadership team to manage business rhythms, planning, budgets, headcount, prioritization, communications, culture, and organizational alignment. Leads complex cross-functional initiatives, staff meetings, employee engagement, inclusion programs, and strategic workstreams while advocating for team needs across marketing, sales, engineering, finance, and other functions.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads revenue operations and the SDR team, overseeing forecasting, sales capacity planning, pipeline health, territory design, commercial systems, and cross-functional GTM alignment. Owns Salesforce and related revenue technology, data integrity, dashboards, reporting, RFP workflows, vendor partnerships, and process improvements. Advises executives on revenue performance, develops scalable operating models, and improves sales productivity, conversion, forecasting accuracy, and growth efficiency.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Manage technology operations across three global studios, including systems administration, infrastructure, technical support, equipment management, business and creative tool administration, vendor coordination, and troubleshooting. Partner with global IT, information security, and privacy teams on policies, compliance, and content security. Drive AI and machine-learning integrations to improve workflows and business efficiency while supporting clients and global technology initiatives.

Leads sales and revenue operations through strategic planning, forecasting, analytics, process optimization, CRM governance, customer retention support, and cross-functional program leadership. Develops executive dashboards, improves data quality, manages business requirements, and drives operational efficiency across Sales, Customer Success, Finance, Marketing, Legal, and Technology. Presents recommendations to senior leadership and supports recurring-revenue growth initiatives.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Own revenue operations and financial reporting for a B2B SaaS company. Manage HubSpot and Stripe, unify sales-led and product-led funnels, establish forecasting and reporting cadences, oversee billing and revenue data, build dashboards, and deliver board and investor reporting. Drive automation using AI-native tools, maintain SaaS metrics and revenue recognition processes, and serve as the primary resource for financial and revenue questions across the organization.

Partners with sales leadership to drive revenue operations across forecasting, pipeline management, scorecards, annual planning, GTM modeling, resource allocation, and strategic analysis. The role develops work plans, synthesizes findings, communicates recommendations, and supports cross-functional growth initiatives across Sales, Marketing, HR, and Finance. It requires strong process management, CRM experience, advanced Excel and PowerPoint skills, executive presentation ability, and comfort working autonomously amid ambiguity.

Leads high-impact strategy and operations initiatives across messaging, voice, AI communications, and global connectivity. Partners with executives and cross-functional teams to define strategies, build quantitative models, analyze data, improve customer experience and profitability, and deliver strategic recommendations. Responsibilities include executive communications, board-level reporting, project ownership, stakeholder alignment, and serving as a subject matter expert for connectivity initiatives.

Own Hologram’s revenue operations function, including Salesforce administration, GTM systems, CRM-billing-finance integrations, deal desk processes, commissions, renewals automation, lead routing, and self-serve reporting. Partner with Sales, Marketing, Finance, and Engineering to improve quoting, contracting, billing accuracy, pipeline visibility, and renewals. Build the RevOps roadmap and use automation and AI agents to create scalable operational processes.