Operations Manager Jobs in Seattle

You are an experienced manager with a passion for getting things done and motivating your team. You have several years of experience managing and delivering on high-volume accounting or finance operations functions and communicate and collaborate well with others. You have a solid understanding of General Accounting and AP technologies/methodologies.  You thrive in a dynamic environment and have a reputation which speaks to your acute attention to detail and thorough understanding of the field. You set the example for tearing down silos between teams, promoting open and free communication between your peers and other teams across the organization. You are at ease with being the primary interface between your team and the business customer. You can self-start, manage competing priorities, and offer actionable insights to business leaders.  You are proactive, results-oriented, demonstrate a sense of urgency and a high level of energy and passion.  You are unwilling to compromise personal integrity/ethics and maintain confidentiality.

Reporting to the VP of Pharma Solutions, the overarching role of the Director of Pharma Client Services is to ensure client satisfaction throughout the life cycle of Pharma client engagement. This will be accomplished by identifying opportunities for potential new clients, expanding foot-prints across existing clients and ensuring renewals with existing clients via increased quality engagement. The candidate will work closely with Business Development to identify and support new opportunity development, and with clients to socialize Navigating Cancer throughout their businesses via marketing and meaningful data analysis.

We are looking for an RN Care Coordinator with a population health focus and a drive to provide an exceptional experience to our patients. You will partner with the Director of Population Health and clinical operations team to develop our population health strategy and operational workflows targeting rising-risk and at-risk patients in order to deliver comprehensive care coordination. In short, you will play a critical role on our team and in the success of our company.

The Pro.com Site Safety and Quality Control Manager will be responsible for managing Pro.com’s job site safety and quality control programs. This will include managing a team of regional quality and safety managers across numerous job sites and regions. You will be working closely with Pro.com construction managers, construction delivery teams, subcontractors in the home improvement, remodeling and new construction market ensuring our customers receive the highest quality experience through establishing and enforcing strict safety and quality assurance protocols.

Smartsheet is looking for an experienced Director of Business Strategy & Operations to help drive Smartsheet’s growth. With thousands of subscribing organizations and millions of users there is a ton of opportunity to make meaningful impact and drive growth within Smartsheet. The ideal candidate is intellectually curious, has strong analytical skills and has the ability to communicate key insights effectively. This individual will work closely with departments across the company and will be a part of a highly efficient and results oriented Business Strategy & Operations team. This full time position reports to the Senior Director of Business Strategy & Operations and is based in Smartsheet’s corporate offices in Bellevue, WA.

We’re looking for a passionate and experienced leader with a track record of delivering measurable well- being and employee engagement results to a varied portfolio of customers. You will have experience managing a team of remote Strategic Account Executives who are tasked with helping Limeade’s customers build great companies by ensuring they successfully adopt Limeade’s technology and evidence-based best practices in order to improve employee well-being and engagement. 

The Director Diamond, Supply Management is responsible for developing and driving sourcing strategies for the diamond category that enable the company to capture greater category market share, maintain competitive pricing and industry leading quality consistent with the Blue Nile aesthetic and style.  He/she builds and maintains strong vendor relationships, aggressively negotiates costs, supports optimal inventory levels and ensures on time delivery.

As the Field Marketing Coordinator, you are responsible for the planning, organization, and execution of all events in the Seattle market. You will play a critical role in engaging with our local community and be a key player in growing both sides of Getaround’s marketplace in Seattle (car owners and renters). Your responsibilities include executing local events, hiring, training and managing a team of top Brand Ambassadors, and gathering leads

Rover’s Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution of issues that pose a risk to the company. The Trust & Safety team also resolves any possible risk to customers or anything that could negatively impact the customer experience through incident investigation, claims management, analysis, education, and enforcement of Rover.com terms and conditions. In this role, you’ll lead managers to exceed service levels and performance goals, drive scale in a hyper-growth environment, develop and implement preventative strategy, and leverage a strong background in analytics by utilizing data within daily functions. This individual will exemplify Rover values, thrive in a fast-paced environment, enjoy tackling problems by offering solutions and can identify ways to reduce incidents.

The Director, Leadership Development will be responsible for building programs to help develop and grow our leaders at all levels in the organization in alignment with our Success Traits.  You will be driving the leadership development strategy to lay the foundation for programs that support the critical leadership competencies needed to grow with the company.   This role will bring both strategic leadership as well as a track record of hands on development and delivery of leadership programs and is comfortable operating at both levels in order to build and execute on this critical responsibility.

Oversee all activities and members of the Customer Support team, while working closely with Customer Success Managers, Account Managers and sales teams. Serve as a point of escalation for critical customer questions. Work with the Customer Success team to resolve all client issues. Set and manage objectives and key results of Support team. Mentor group members and coach on job responsibilities and role. Drive innovation with how PitchBook interacts with inbound questions, concerns and product inquiries. Involvement with hiring and personnel decisions. Monitor and evaluate technology used to serve our clients including LiveChat, email, ServiceCloud and phone support. Work cross-functionally with all PitchBook teams to resolve customer issues and improve response times.

West Monroe Partners is hiring a Senior Manager with prior consulting project management experience to join our growing Healthcare and Life Sciences practice in our Seattle office, specifically leading our efforts in the Healthcare Payer space. In this role, you will be responsible for delivering business and technology solutions in the healthcare industry to Payer organizations specifically partnering with our clients around customer engagement development, care management transformation, and healthcare analytics. Our team assists payers with uncovering opportunities, developing clear roadmaps, and working toward improved outcomes. We depend on our highly skilled consultants to drive growth – in our clients’ companies and in their own careers.

The Customer Success Manager, Global Segment plays a central role in our relationships with our customer base. They are responsible for handling a defined group of accounts to ensure their customers successfully deploy, adopt, maintain and expand Chef solutions. In this role, the CSM will also work to help manage our relationship across multiple businesses and executives, tying the tactical work to the stated business objectives. Customer Success Managers are motivated individual contributors who run point on the relationship, ensures the customer adopts the full benefits of Chef and guides them along their DevOps journey. The Customer Success Manager also identifies upsell and cross-sell opportunities, generates referrals, and drives customer loyalty.

You’ll be walking into a team that’s brilliant, thoughtful, passionate, diverse, and small. Our opportunities dwarf our team size. Fortunately, our product has been so successful in the market that we have the dollars to grow. Your job number one will be growing the team in all disciplines, giving us the capability to simultaneously improve and refine our current product, while starting work on what’s next. And there’s so much to be done. Your team touches everything that has to do with manufacturing … and that’s just the start.

The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

We are seeking a driven, customer centric, critical-thinking team player who loves leveraging their versatility and critical thinking aptitudes to develop relationships and deliver results for PayScale’s customers. You will be part of the greater Customer Success Management team and will own the customer relationship post-sale through renewal.

The Senior Manager, Corporate Strategy & Development is responsible for supporting Accolade’s short and long-term initiatives by (i) acting as an internal consultant for large-scale, complex, and high-priority cross-functional projects and (ii) identifying and executing on strategic alliance and M&A opportunities. The Senior Manager will also assist Corporate Strategy leadership with the function’s broader mandate to drive overall execution of the company’s business plan and achievement of its strategic objectives.

We are seeking a driven, customer centric, critical-thinking team player who loves leveraging their versatility and critical thinking aptitudes to develop relationships and deliver results for PayScale’s customers. You will be part of the greater Customer Success Management team and will own the customer relationship post-sale through renewal.

The Senior Director of Professional Services and Training is responsible for managing the team of Project Managers, Consultants, Trainers and Curriculum Developers that work with our customers to understand, implement and optimize the Outreach solution.

The role of Regional Director of Partners, Americas will be responsible for rapidly scaling and managing the UiPath Americas partner ecosystem within the Mid Atlantic Sales region. Partners are at the heart of UiPath’s global go-to-market strategy. The partner’s intimate knowledge of their customer’s business challenges plus their ability to offer design, development and deployment services will help to bring automation solutions to our customers. The successful candidate will have a track record of building regional partner organizations in a hyper-growth company or line of business. This role requires a leader who has a strong business acumen and who understands how to build UiPath’s business by building the partner’s business.