Mobile Startups Seattle

Company Description Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array

We are looking for an experienced Sr. Software Engineer based in Seattle to help us build and improve one of our products with millions of monthly users and tens of millions of API requests per month. You'll provide technical guidance, architecture design, and implementation while working with other senior and junior developers. The work is highly technical and you must have experience with creating low-latency, high-performance, and highly scalable web services (via an API). You need to feel comfortable implementing new features and new components from a basic specification, maintaining existing features and components, and investigating reliability and performance issues.

We are looking for a Product Manager, located in Seattle, to own the roadmap of the Hiya and Mr. Number apps, drive user and revenue growth, and deliver on our shared vision for a better phone experience. You’ll work with a talented team of software engineers, data scientists, marketers and user experience designers to understand the needs of the user and how to deliver on our strategy. You’re apps are already established category leaders and built upon the world’s most comprehensive source for caller profiles and spam protection. What will you do to make them even more successful?

Create custom reports and dashboards, audit performance on an on-going basis, and build automated reports where relevant. Build and distribute repeatable reports and performance metrics/insights on client marketing campaigns. Collect, maintain, manage, interpret and analyze data received from internal and external data sources. Report requirements collection/analysis, writing SQL, extracting structured data sets, building reports. Perform ad hoc analysis and data investigation/discovery to identify and/or explain business and marketing trends or anomalies. Analyze marketing channel and website performance data for assigned projects and develop recommendations on ways to further optimize for performance. Support the Hiya Account Executives in sharing data insights with both prospects and customers and deliver high-quality, persuasive data 'testimonies' in a highly competitive market.

Monitor and actively follow up on inbound sales leads utilizing a commonly used CRM platform (customer relationship management); Create, manage and own your sales pipeline from the prospect’s initial inquiry to the close of the deal; Actively develop opportunities by identifying and researching potential accounts; Present custom web/phone demonstrations to prospects after evaluating their needs and matching to the best solution(s); Maintain and grow existing customer base by providing best-in-class customer service; Collaborate with the Marketing, Account Management, and Product teams to provide our customers with the best possible product experience; Collaborate with appropriate team members to determine necessary strategic sales approaches; Where necessary, support marketing efforts such as trade shows, exhibits, and other events; Handle inbound, unsolicited prospect calls and convert into sales; Overcome objections of prospective customers.