Provide front-line banking support across multiple branch locations, handling account openings, service requests, cash/teller transactions, and credit applications. Build customer relationships through discovery conversations and proactive outreach, refer customers to licensed specialists, and maintain compliance with risk and regulatory controls. Travel within an assigned geography and flex between branches to cover staffing needs.

The role involves managing a complex portfolio of customer accounts, improving processes, resolving issues, and collaborating with team members to enhance service and compliance.