Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

As an Account Executive, grow existing accounts and acquire new business. Focus on value selling, strategic account development, and customer relationships to ensure sales effectiveness and execution of plans.

Own and grow Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion. Build senior relationships, execute strategic account plans, and drive adoption of PagerDuty Operations Cloud and AIOps. Manage complex, long-cycle federal sales, coordinate technical validation and POCs, maintain forecasts in Salesforce using MEDDICC, and collaborate with Customer Success, Product, and Renewals to ensure retention and ROI.