Top Tech Jobs & Startup Jobs in Seattle, WA

Owns T-Mobile’s Experience Management product and roadmap, including Experience Level Agreements, sentiment analysis, scorecards, insight releases, and advisory governance. Leads cross-functional technology and business teams through influence, prioritizes backlogs, writes product requirements, evaluates ROI, manages partner commitments, and communicates outcomes to senior executives. The role translates employee-experience data into actionable improvements, oversees delivery quality and adoption, and supports funding, vendor management, training, and continuous product improvement.

Leads and mentors mobile app development teams responsible for the full software lifecycle, from project scoping through production release. Oversees app performance, scalability, quality, security, compliance, technical standards, vendor relationships, resource planning, and issue resolution. Partners with product and technology stakeholders, recruits and develops team members, manages delivery, and shapes technical strategy for T-Mobile’s customer-facing and operational applications.

Ensure digital infrastructure reliability and resilience by automating deployment and operational processes, managing incidents, conducting root cause analysis, and preventing recurring issues. The role uses programming, scripting, CI/CD, capacity planning, and cloud-native technologies to improve system stability, reduce downtime, and enhance operational efficiency. Responsibilities also include troubleshooting, systems recovery, collaboration with problem management, continuous learning, and mentoring.

Implements site reliability engineering practices, automation, monitoring, and infrastructure improvements to increase system resilience and deployment efficiency. Collaborates across teams to adopt Agile and DevOps methods, resolves complex technical issues, reduces incidents and manual effort, and supports reliable digital infrastructure. The role also requires mentoring, capacity planning, incident management, scripting, and continuous technical learning.

Own and administer T-Mobile’s Procurement Hub platform powered by Zip. Configure intake forms, approval workflows, routing logic, dashboards, permissions, and support processes. Manage the product roadmap, prioritize enhancements, evaluate platform releases, lead testing and change management, and use data to improve procurement efficiency, user experience, adoption, and policy compliance. Present insights to senior leadership and maintain audit-ready documentation and training materials.

Drives digital experience strategy for MintMobile.com, translating business and product requirements into scalable ecommerce customer journeys and UX requirements. Partners with Product, Design, Engineering, Marketing, and Analytics teams through discovery, testing, and launch. Owns UX impact assessments, stakeholder alignment, KPI development, and continuous optimization to improve customer satisfaction and business outcomes.

Manages MintMobile.com’s ecommerce digital experience operations, roadmap, experimentation program, promotional launches, and cross-functional project execution. Leads a digital experience team, coordinates stakeholders across Product, Marketing, Creative, Analytics, and Engineering, and maintains program documentation, tracking, reporting, and operational workflows. Uses customer insights, analytics, A/B testing, and process improvement to optimize digital journeys, strengthen customer experiences, and improve business performance.

Owns Mint Mobile’s ecommerce product marketing, including on-site merchandising, promotional campaigns, landing page strategy, content hierarchy, and promotional calendar management. Partners with Marketing, Creative, Product, Analytics, and Ecommerce teams to create effective digital experiences. Uses customer insights and business data to improve engagement, conversion, revenue, campaign scalability, and speed to market.

Provides advanced technical support for enterprise wireless and network products. Designs and executes product validation testing, defines acceptance criteria, triages issues, and resolves Tier 3 customer-impacting problems. Supports customer integrations, develops tailored technical solutions, and manages defects through production resolution. The role requires expertise across cellular core and RAN networks, wireline infrastructure, LAN/WAN connectivity, cloud technology, ITIL incident management, and cross-functional engineering collaboration.

Designs, implements, and deploys scalable software, cloud, identity, and platform solutions. Leads engineering projects, develops architectures and system improvements, resolves complex technical issues, documents designs, evaluates technology strategies, and mentors engineers. The role influences organization-wide technology and policy decisions while supporting highly available environments and improved operational efficiency.