Provide routine clerical and administrative support: process new business applications and legal notices, maintain records, handle mail and scanning, prepare mailings, assist underwriting department, gather information, solve basic problems, and deliver consistent customer service.

Lead and develop commercial underwriting teams, set underwriting strategy, partner cross-functionally to drive profitable growth, ensure compliance and strong customer experience, and manage agency/vendor relationships and regional business plans.

Performs routine clerical support for commercial lines insurance: data entry for new business, renewals and endorsements; manual rating of coverages; record keeping; internal collaboration; customer-focused communication and problem-solving; completes reports and special projects as assigned.