Performs data entry for commercial insurance new business, renewals, and endorsements; maintains accurate records, updates reports, manually rates coverage, researches information, and supports routine clerical processes. The role also involves resolving moderately complex issues, communicating with internal departments, completing special projects, and delivering positive customer experiences. Requires strong communication, attention to detail, a high school diploma or equivalent, process adherence, time management, customer service, and proficiency with office systems.

Lead and develop commercial underwriting teams, set underwriting strategy, partner cross-functionally to drive profitable growth, ensure compliance and strong customer experience, and manage agency/vendor relationships and regional business plans.