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This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Lead and mentor a team of Solutions Engineers, ensuring exceptional customer experiences and collaboration with AEs. Develop technical expertise in data activation and integration platforms, delivering tailored demonstrations and solutions for clients.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

Own GTM revenue economics and forecasting: build capacity/productivity and pipeline-to-ARR models, analyze GTM unit economics (CAC, LTV, payback), partner with CRO/RevOps/Marketing, support pricing/packaging, and prepare board-level GTM analysis and scenario modeling to guide growth investments.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Bridge enterprise customers' legacy BI to Hightouch by reverse-engineering complex marketing reports, building reusable reporting frameworks, engineering and documenting semantic/context layers, ensuring accurate SQL generation, and training non-technical marketers while collaborating cross-functionally to deliver reliable, idempotent AI-driven analytics.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

Build outbound motion for Hightouch Ad Studio by prospecting performance marketers, creative and brand teams via calls, email, LinkedIn, and integrated campaigns. Research target accounts, craft personalized messaging tied to creative pain points, and develop the outbound playbook, processes, tooling, and strategies to drive demos and monthly goals.