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Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.

Investigate and manage complex workers' compensation claims, determine compensability and reserves, negotiate settlements within authority, manage medical bills and vendors, mentor junior staff, and ensure compliance with statutes and company standards.

Manage construction defect litigation and complex third-party claim files, perform coverage analysis, manage outside counsel, conduct legal research and file audits, advise on negotiations/mediations, recommend reserves/payments, and support policy form review and claims reporting to senior management.

Perform virtual and occasional field premium audits for workers' compensation policies: collect payroll/personnel data, calculate premium liability, review class codes and policy documents, communicate results to agents and insureds, and ensure proper endorsements and confidentiality.