Lead technical pre-sales engagements for DevOps and platform engineering prospects. Conduct discovery, design and build custom AI agents, deliver demos and proofs of concept, assess infrastructure, develop ROI and migration plans, handle technical objections, and coordinate handoffs to onboarding and engineering teams. The role requires strong cloud, Kubernetes, Terraform, CI/CD, AI tooling, security, compliance, scripting, presentation, and solution architecture expertise.

Build and manage cloud infrastructure for customers using the DuploCloud platform. Responsibilities include containerizing applications, deploying Kubernetes or ECS environments, implementing logging, monitoring, alerting, cloud security, and compliance controls, and supporting SOC 2, PCI, HIPAA, GDPR, and HITRUST audits. The role involves customer onboarding, infrastructure transformation, troubleshooting, technical guidance, direct customer communication, and rotating weekend and holiday on-call coverage.

Own and maintain corporate financial models, lead forecasting, budgeting and variance analysis, and track core SaaS KPIs (ARR, NRR, churn, LTV, CAC). Produce executive and board reporting, support commissions planning and reconciliations, partner cross-functionally to optimize hiring and spending, and drive process improvements to scale the business.