Administer enterprise IT infrastructure across cloud and hybrid environments, including servers, networking, storage, identity, endpoints, Microsoft 365, SaaS platforms, and security tools. Resolve Tier 2/3 escalations, automate operational workflows with PowerShell or Python, support audits and ITSM processes, maintain documentation, participate in incident response and on-call coverage, and contribute to infrastructure projects and operational planning.

Lead execution for BloodHound Enterprise SaaS features by partnering with product and engineering teams, synthesizing customer and market feedback, writing product requirements and user stories, supporting release readiness, and assisting go-to-market and enablement activities to improve defensive attack path management for Active Directory environments.