Top Tech Jobs & Startup Jobs in Seattle, WA

Lead customer-facing software and AI/GenAI delivery projects from initiation to closure: manage plans, schedules, risks, cross-functional teams, stakeholder communications, and drive PMO best practices while supporting AI-specific evaluation, monitoring, and governance.

Lead VRS consultant responsible for owning customer business cases, driving adoption and ROI of NiCE solutions, leading CX/contact-center transformation engagements, delivering advisory services on quality management and analytics, building stakeholder relationships, creating ROI models, and identifying additional engagement opportunities.

Lead and grow a Value Realization Services consulting organization to drive adoption and measurable ROI from NICE CX solutions (quality, interaction/speech/text analytics, AI). Oversee delivery excellence, operational KPIs, revenue and renewal performance, strategic advisory to senior customer executives, and cross-functional alignment with Sales, Product, Engineering, and Customer Success.

Customer-facing Solutions Architect providing consultative expertise on NICE CXone Agent products. Recommend configurations, drive implementations, perform business and technical analysis, train customers, manage Salesforce cases, engage product management, and mentor teammates to ensure customer ROI and satisfaction.

Sell NICE Value Realization Services across the Americas by driving services-only opportunities, developing GTM and pipeline, evangelizing solutions, engaging C-level buyers, forecasting, and ensuring delivered value for renewals and expansions.

Lead end-to-end delivery of customer projects and programs for a portfolio of accounts. Own scope, schedule, cost, quality, risks, stakeholder alignment, revenue forecasting, and customer satisfaction. Lead geographically distributed teams, adopt NICE delivery methodology, run steering meetings, and identify upsell opportunities with sales.

Sell NiCE CXone Mpower and related solutions into healthcare contact centers. Achieve annual quota, negotiate enterprise agreements, lead sales activities, build C-level relationships, identify new opportunities, and manage purchasing agreements to grow market share and revenue.

The role involves expanding NiCE's presence in the U.S. market, selling AI and SaaS solutions, managing sales cycles, and achieving booking targets through direct and partner ecosystems.

The Partner Value Solution Engineer empowers partners by providing technical guidance, developing enablement programs, and managing relationships to enhance the selling and delivering of NiCE solutions, particularly within AI and customer experience technologies.

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.