Manage a territory of retail stores to increase HP product sales and brand presence through in-store demonstrations, training retail associates, merchandising, documenting visits, meeting KPIs, and building relationships with store management and customers.

Manage and improve Samsung authorized service partner operations by investigating escalations, analyzing KPIs, updating SOPs, supporting ticketing (Zendesk), training/onboarding, performing on-site reviews, and coordinating cross-functional teams to drive operational excellence and program compliance.

Sell and promote Chromebook devices in a retail environment, maintain merchandising standards, identify sales opportunities, train and support retail staff, manage inventory and budgets, analyze sales data, and build relationships with store managers to drive growth.