Own and expand relationships with major enterprise accounts by leading renewals, negotiating complex agreements, driving retention, and identifying upsell opportunities. Build trusted relationships with executive stakeholders, advise customers on loyalty and marketing strategies, and collaborate with Sales Engineering, Marketing, Product, Customer Success, and Finance. Use customer data, usage trends, and market intelligence to guide account strategy and achieve renewal and expansion targets.

Seeking a Ruby on Rails Engineer to design and implement features, enhance backend applications, and support operations in a collaborative team environment.