Top Tech Jobs & Startup Jobs in Seattle, WA

Design and manage scalable, automated customer success programs covering onboarding, adoption, engagement, and renewal. Build digital content, lifecycle campaigns, webinars, community programs, workflows, and playbooks that support customers efficiently. Analyze customer health, product usage, and engagement data to segment accounts, optimize outreach, and improve retention. Collaborate with Product, Marketing, Education, Sales, and Support teams to improve customer experiences and advocate for product enhancements.

Own post-sales relationships for commercial customers, leading technical onboarding, implementation, adoption, training, issue resolution, renewals, and expansion. Partner with Solutions Architects, Support, Product, Engineering, Sales, and customers to drive outcomes and time-to-value. Act as the customer advocate, manage escalations, develop product expertise, and independently build processes that improve customer success.

Generate enterprise pipeline through personalized outbound outreach to technical buyers, including developers, DevOps teams, security leaders, and engineering stakeholders. Partner with enterprise account executives on account strategy, qualification, messaging, and deal progression. Research modern infrastructure, understand customer risk and business priorities, use sales tools effectively, and provide market feedback to marketing and product teams.

Lead technical direction and major multi-team projects for Chainguard Containers. Design and operate secure container build pipelines, registries, distribution systems, and adoption tooling. Remain hands-on with Go development, architecture, code review, observability, and on-call operations. Form roadmaps with product and engineering leaders, make product-level trade-offs, mentor senior engineers, collaborate across teams, contribute to open-source and industry standards, and establish safe AI-assisted engineering practices.

Supports global sales teams throughout the quote-to-signature lifecycle, including quote creation, pricing approvals, order form generation, contract workflows, and Salesforce opportunity closure. Manages CPQ and CLM systems, maintains data integrity, resolves deal blockers, and provides pricing and analytical support. Documents processes and collaborates with Sales, Finance, Legal, and Product to improve deal execution, compliance, and scalability.

Own the end-to-end Athena member experience, product strategy, roadmap, and priorities across vulnerability intake, validation, remediation, patches, advisories, feeds, registry, console, and documentation. Translate customer feedback into a prioritized backlog, align engineering and business teams, manage technical tradeoffs, measure member experience, identify risks, and mentor product peers in a technical enterprise security environment.

The Senior Software Engineer will enhance the core product by developing features and tools for Chainguard Images, collaborating with teams and ensuring product quality.

Own and design high-impact components of Chainguard's container image platform. Build and improve image build systems, tooling, and services at scale. Drive technical direction, participate in roadmap planning, collaborate cross-functionally, and mentor engineers to raise engineering quality.

Owns end-to-end development of customer platform features, including Go backend systems, REST/gRPC APIs, entitlements, policies, and onboarding services. Collaborates across engineering teams, extends AI-powered customer experiences, provides technical leadership and mentorship, and drives product-focused delivery in ambiguous environments.

Design, build, and evolve customer-facing backend services and public APIs for Chainguard’s platform. Own features end-to-end from technical design through rollout and iteration, partnering with Product and front-end teams. Develop reliable, observable cloud-native services consumed across multiple products, contribute to roadmap prioritization, and deliver iteratively in a remote startup environment.