The Quality Insights Lead will manage customer success post-onboarding, ensuring satisfaction through data insights and proactive support. Responsibilities include monitoring account health, resolving issues, and identifying expansion opportunities.

Design and maintain cloud infrastructure on GCP, manage Kubernetes, improve CI/CD pipelines, ensure reliability and security, and support rapid development cycles.

Develop and own Axion’s content strategy and narrative for its AI-powered manufacturing quality platform. Create LinkedIn posts, case studies, ebooks, campaigns, and other short- and long-form content. Interview customers and subject-matter experts, translate complex technical concepts for varied audiences, support the marketing funnel, and establish the company’s voice while collaborating with marketing and leadership.