Own the strategy, roadmap, and execution for Turno’s core marketplace platform, including scheduling, job completion, quality verification, and payments. Conduct discovery with hosts and cleaners, balance supply and demand, define KPIs, build Looker dashboards, guide API-first platform modernization, and deliver AI-enabled workflows. Partner closely with Engineering, Design, Operations, and leadership while leading engagement platform initiatives, legacy migrations, UX redesigns, and continuous product improvement.