Responsible for managing external partnerships, leading supplier selection and negotiations, and ensuring compliance with performance metrics. Also handles grievances and training for vendors.

The Chief of Staff partners with the President & CEO, ensuring strategic execution, governance effectiveness, and alignment among executives. They drive operational stabilization, cultural renewal, and manage Board interactions, while influencing without authority and supporting organizational transformation.

The Manager - Digital Channels leads a marketing team to manage digital channels, ensure strategic alignment, optimize campaigns, and foster collaboration across teams to enhance member engagement.