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The Operations Coordinator supports maintenance operations by managing service requests, scheduling vendors, and ensuring compliance with maintenance standards while fostering communication with residents and vendors.

Serve as the primary in-person contact for residents across a property portfolio, managing communications via CRM, facilitating move-ins/outs, supporting community operations, organizing occasional events, handling confidential information, ensuring compliance with housing and safety regulations, and providing exceptional customer service while working on-site five days per week.

Manage community accounting operations including posting payments, deposit accounting, month-end revenue management, and collections. Communicate with residents on move-ins, balances, and evictions; support legal proceedings and deliver resident notices. Maintain data integrity, comply with company policies and applicable laws, collaborate with internal departments, and produce ad hoc reports.

The Community Relations Manager oversees resident communications, manages a team, ensures quality customer service, and coordinates community operations effectively.