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The Customer Onboarding Specialist leads the onboarding process for new customers, ensuring they effectively adopt EvenUp's platform, enhance retention, and achieve strategic goals. Responsibilities include managing onboarding sessions, collaborating with teams, and mentoring junior staff.

Develop AI strategies for law firms, prototype solutions, and influence product direction. High travel and communication with clients required.

As a Customer AI Strategist, you'll partner with law firms to implement AI solutions, influence product direction, and manage customer relationships while frequently traveling.

The Enterprise Onboarding and Implementation Specialist will manage project delivery, change management, data migration, system configuration, and user onboarding for enterprise solutions, ensuring successful customer adoption and satisfaction.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Director of Onboarding will lead the post-sale onboarding experience for newly acquired firms, ensuring successful transitions and operational confidence, while managing a traveling onboarding team and coordinating with multiple internal departments.

Manage and grow a book of business focused on mid-market law firms, driving revenue growth, fostering partnerships, and consulting with clients on operational solutions.

Lead the Account Management team at EvenUp by developing strategies for customer expansion, managing a team of Account Managers, and driving revenue growth through upsell and cross-sell initiatives.

The Integration Specialist manages system integrations and customer onboarding, using agile methodologies and technical skills to ensure connections between EvenUp and customer case management systems.

The Product Operations Associate will support the development of AI-driven products by ensuring accuracy, documentation, and effective workflows, while collaborating with various teams.