Top Tech Jobs & Startup Jobs in Seattle, WA

Own the strategy, roadmap, lifecycle, and success metrics for network observability products across cloud and enterprise deployments. Serve as the subject matter expert on network telemetry and observability, prototype solutions, engage customers, support technical pre-sales, and enable go-to-market teams. Partner with engineering, customer success, discovery, and assurance teams to deliver products that help operators detect and resolve network issues.

Lead and grow the Americas Customer Success team, coaching CSMs, establishing scalable playbooks and operating cadences, improving adoption and customer health, identifying expansion opportunities, and partnering with Sales, Renewals, Support, Solutions Engineering, and Product. The role combines people leadership with hands-on management of strategic customer relationships and requires technical fluency in network automation or infrastructure tooling.

Own and evolve AWS infrastructure powering a multi-tenant SaaS platform, including EKS, VPC, IAM, RDS, Terraform, Helm, and CI/CD. Lead infrastructure projects, improve reliability and developer self-service, manage SLOs, reduce toil, support SOC 2 compliance, mentor engineers, and participate in incident response. Collaborate with Product teams on reliable customer launches and use observability tools to monitor platform performance.

Coordinates field, event, and partner marketing programs, including trade shows, conferences, webinars, regional events, sponsorships, and co-marketing campaigns. Manages stakeholders, vendors, venues, budgets, logistics, communications, and on-site execution. Supports marketing reporting and metrics covering registrations, attendance, campaigns, and events while collaborating with sales, finance, legal, and external partners.

Lead the technical direction and architecture of the Foundations platform team, owning authentication, authorization, SSO, secrets management, tenancy, and core platform services. Design APIs, drive services through launch, make technical decisions, establish engineering standards, and mentor engineers without formal management authority. Partner with engineering and product leaders to align execution with priorities.

Lead and mentor a software engineering squad while remaining hands-on with code reviews, design discussions, and occasional development. Own the software development lifecycle, drive sprint execution, remove blockers, ensure secure and high-quality delivery, and partner with product and engineering leadership. Support open-source contributors, communicate progress and risks, and guide engineers’ technical and professional growth.

Own global people operations across the employee lifecycle, including onboarding, exits, payroll, benefits, compliance, documentation, and employee support. Administer US and international employment processes, manage PEO and EOR relationships, maintain HR data integrity, and produce workforce reporting. Partner with Finance, Legal, and People leadership on systems consolidation, compensation architecture, compliance, and automation. Improve processes using HR technology and AI while maintaining accurate, audit-ready records.

Own month-end close, journal entries, reconciliations, accruals, accounts payable, expenses, corporate cards, and audit readiness. Partner with the Controller and Engineering to automate Finance workflows using AI and automation tools. Evaluate and implement Finance technology, support budgeting, forecasting, reporting, and complete process-improvement projects in a SaaS environment.

Build and maintain NetBox Enterprise, an on-premises product suite. Responsibilities include architecting Kubernetes-based high-availability solutions, extending Kubernetes operators, developing lifecycle management tools, building CI/CD pipelines, managing releases, writing Rust and Python, supporting integration testing, documenting deployment practices, and resolving customer deployment and operational issues.

Develop and execute content marketing strategies aligned with go-to-market goals. Create persona-based content across the funnel, including blogs, ebooks, whitepapers, sales collateral, videos, emails, and web copy. Measure conversion and test content effectiveness while collaborating with product, growth, sales, communications, community, people, customer success, engineering, and product teams to strengthen brand consistency, engagement, and demand generation.