Top Tech Jobs & Startup Jobs in Seattle, WA

Own the vision, strategy, backlog, and delivery of customer experience and support products. Conduct user discovery, define requirements, lead Agile sprint execution, monitor product performance, investigate issues, and deliver AI, MCP, and automation capabilities. Partner with engineering, UX, vendors, and stakeholders to resolve dependencies, communicate roadmap progress, and improve user outcomes across educator, student, and support experiences.

Provide accessibility customer support to learners and educators by triaging inquiries, troubleshooting usability issues, coordinating escalations, tracking Jira remediation workflows, and communicating resolutions. Collaborate with product, content, sales, and external remediation teams. Document recurring accessibility challenges, improve support resources, and follow up to confirm issues are resolved. This remote agency contractor engagement lasts six months, is approximately 20 hours per week, and may be extended.

Leads creative marketing campaigns for 8–10 fiction and nonfiction titles annually, managing strategy, budgets, digital advertising, author and partner relationships, influencer and email programs, catalogs, bookseller outreach, reporting, and seasonal initiatives. Presents plans to internal and external stakeholders, analyzes campaign performance, identifies sales opportunities, manages an intern, and supports broader imprint marketing strategy and process improvement.

Leads go-to-market strategy and product marketing for digital learning platforms. Develops positioning, messaging, personas, launch plans, sales enablement materials, and demand-generation strategies. Synthesizes customer, competitive, and market insights to inform product roadmaps. Partners with product, sales, and marketing teams, coordinates external contributors, and supervises three marketing professionals through coaching and prioritization.

Design marketing campaigns and brand assets across digital, social, video, print, merchandise, and packaging channels. Maintain brand guidelines, photograph products, create motion graphics and video overlays, manage digital assets, prepare print-ready files, and update promotional decks and databases. Collaborate with editorial, marketing, art, and external partners to develop visual concepts and execute product and promotional materials.

Build and operate production-grade, cloud-native AI applications across the full stack. Responsibilities include integrating and optimizing AI models, developing evaluation and monitoring pipelines, operating reliable production systems, collaborating with stakeholders, leading design reviews, mentoring engineers, and participating in on-call rotations. The role supports proof-of-concepts, MVPs, and long-term product development while applying MLOps, LLMOps, DevOps, security, testing, and SRE practices.

Leads day-to-day community management and growth across branded social channels, developing platform-specific voices, engagement plans, and cross-promotional campaigns. Collaborates with marketing and communications teams to amplify books, authors, seasonal initiatives, and social commerce. Uses social listening and analytics tools to monitor sentiment, behavior, engagement, and growth, translating insights into recommendations. Creates select social content, manages content calendars, and stays current on evolving platforms, technologies, and community trends.

Build and manage relationships with university faculty, bookstore managers, and other higher-education customers across British Columbia. Conduct on-campus sales calls, demonstrate course materials and software, manage opportunities and pipeline in a CRM, respond to customer needs, plan territory travel, and submit sales and market activity reports. The role requires regular regional travel, including overnight trips, and collaboration with marketing, editorial, and customer success teams.

Acquire and publish primarily fiction titles, negotiate acquisition terms, edit manuscripts, develop author careers, and build a cohesive publishing list. The Senior Editor collaborates with agents, authors, and internal departments to position books, prepare launch materials, maintain schedules, mentor colleagues, and supervise one employee. The role requires strong editorial judgment, industry relationships, fiction-market expertise, contract familiarity, and at least eight years of book publishing experience.

Conduct workplace investigations, maintain multi-jurisdictional employment policies, advise on performance management, accommodations, leave, and employee relations matters, and draft employment and severance agreements. Support agency inquiries, subpoenas, litigation holds, document collection, contractor classification reviews, regulatory research, and pre-litigation risk mitigation. The role partners closely with Employment Counsel and Human Resources across a distributed workforce.