Lead technical client implementations, manage data migrations and API enablement for Tier 1 accounts, provide troubleshooting and support, collaborate with Product and Engineering to build internal and client-facing tooling, and monitor product usage and client workflows to drive adoption.

Drive technical client enablement and support for Tier 1 accounts: lead implementations, data migrations, API enablement, troubleshooting, and partner with Product and Engineering to build client-facing tools. Maintain visibility into product usage and client workflows to improve adoption and operational outcomes.