Lead strategic enterprise customer relationships as a Senior Client Success Manager, advising executives, defining account strategy, driving adoption, retention (GRR/NRR), renewals, expansion, and mentoring CSMs while coordinating cross-functional initiatives to realize measurable business outcomes.

Sell Novara's EH&S SaaS to SMB customers: prospect, manage a high-velocity pipeline, run full sales cycles, close net-new logos, coordinate internal teams, update Salesforce, deliver demos, and meet quota.