Provides front-desk and administrative support for public benefits programs. Greets clients, answers questions, assists with applications, verifies documents, performs data entry, schedules appointments, issues benefit cards, maintains provider records, processes payments, manages supplies and equipment, and supports reporting and other office functions. Requires occasional community travel and interaction with individuals experiencing distress.

Provides administrative support to agency staff and supervisors by answering calls, coordinating schedules, directing community members to services, managing data entry and records, processing documents and payments, and handling mail and packages. Maintains accurate records, supports case-management tasks, ensures compliance with policies, and delivers customer service in an office environment.