Manage Salesforce operations, administration, governance, user support, configuration, data quality, workflows, reporting, training, and platform improvements. Translate stakeholder requirements into scalable Salesforce solutions, own the platform roadmap, oversee integrated applications, improve user adoption and sales processes, and communicate system changes across global teams. The role requires Salesforce certifications, 5+ years of hands-on administration experience, advanced Excel and data management skills, and expertise with Sales Cloud, CPQ+, PRM, and MuleSoft.