Lead IT operations, enterprise applications, and infrastructure. Manage Google Workspace, Microsoft 365, HubSpot, Hootsuite, cloud environments (AWS/Azure/GCP), device lifecycle, monitoring, backup and disaster recovery. Oversee IT support, onboarding, incident response, vendor relationships, and IT team development while collaborating with business leaders to ensure reliable, scalable technology and service delivery.

Lead client delivery for AI-driven marketing transformation: run discovery, build scopes and roadmaps, coordinate teams, track timelines/budget/risks, provide status reporting, and ensure measurable outcomes.