Coordinates project workflows, customer communications, reorders, service work, invoicing, purchase orders, and profitability tracking. Serves as a primary customer contact while supporting Sales and Project Managers. Prepares presentations, obtains labor quotations, researches orders, clarifies invoices, and coordinates across Design, Sales, Installation, Accounting, and other departments. The role emphasizes financial accuracy, vendor and customer discounting, product knowledge, software proficiency, multitasking, and independent execution.