Top Tech Jobs & Startup Jobs in Seattle, WA

Designs, implements, operates, and supports enterprise voice and telecommunications systems, including Microsoft Teams Voice, POTS, SIP trunking, PSTN, cellular services, call routing, E911, and number management. Provides Tier 2/3 support, troubleshooting, root-cause analysis, carrier and vendor coordination, documentation, and compliance with telecommunications regulations.

Build and deploy AI solutions for installation and maintenance operations, including maintenance workflows, dispatch, asset performance, quality, safety, and technician enablement. Train field and operations teams, deploy agentic AI tools, run adoption pilots, integrate operational systems, apply governance standards, and measure business impact through metrics such as downtime, repair time, first-time-fix rates, energy performance, and service margin.

Owns enterprise timekeeping systems, governance, compliance, and payroll integration. Leads system strategy, requirements, implementations, testing, enhancements, controls, audit readiness, reporting, and process improvements. Partners with Payroll, HRIS, HR, Finance, IT, Operations, vendors, and business leaders. Provides training, documentation, stakeholder guidance, and escalation support while ensuring compliance with wage and hour laws, SOX controls, labor agreements, and multi-state workforce requirements.