Manages defined projects and workstreams for the Data Solutions team, coordinating schedules, deliverables, meetings, documentation, budgets, risks, and client communications. The role supports senior project managers, tracks project progress and resources, facilitates internal and client meetings, maintains RAID logs, and escalates issues. This remote position serves Washington State residents and requires minimal travel a few times annually.

Provides frontline technical support for employees, troubleshooting Windows hardware, software, connectivity, and access issues. Manages help desk tickets, user accounts, onboarding and offboarding, workstation deployment, equipment inventory, and vendor coordination. Documents solutions, escalates complex issues, and supports process improvements. The role requires strong customer service, communication, organization, and at least three years of technical support experience.

Leads complex healthcare consulting engagements focused on clinical operations, public health, quality improvement, health system transformation, and care delivery. Manages project scopes, budgets, timelines, deliverables, client relationships, stakeholder engagement, and team mentorship. Develops educational programs, supports business development and proposals, presents at industry events, and provides subject matter expertise to healthcare organizations and community partners.