Develops and manages RFPs, RFIs, BAFOs, retention bids, and sales-related documents for a prescription benefit management provider. The role analyzes opportunities, creates strategically positioned proposal content, supports sales strategy, coordinates projects and deadlines, and ensures polished, accurate deliverables. It collaborates with sales, pricing, underwriting, business informatics, and internal and external clients while contributing to process improvements and competitive market positioning.

Own and administer the Salesforce platform across sales, marketing, client services, and operations. Responsibilities include user access and security, configuration, automation, reporting, dashboards, data integrity, troubleshooting, training, integrations, testing, deployments, and stakeholder requirements gathering. The role designs scalable solutions, improves business processes and adoption, supports cross-functional initiatives, and maintains platform governance and best practices.