Top Tech Jobs & Startup Jobs in Seattle, WA

The Senior Director of Product Strategy & Operations will drive growth through data analysis and operational excellence, connecting Product with Sales, Marketing, and Finance to ensure success across departments.

Own full-cycle commercial accounts including renewals, upsells, cross-sells and net-new revenue within an SMB territory. Build executive relationships, develop account plans, monitor account health to prevent churn, forecast accurately, and collaborate with Customer Success, Product, and Support to solve complex issues and drive expansion.

Own a portfolio of enterprise accounts driving renewals, expansions, and net-new revenue. Build C-level relationships, create strategic account plans, lead executive business reviews, manage retention and forecast accuracy, coordinate cross-functional teams, and surface customer feedback to influence product roadmap.

Serve as the primary enterprise Customer Success Manager to drive adoption, retention, and expansion. Build Mutual Success Plans, deliver QBRs, analyze customer data for insights, lead executive conversations and trainings, partner internally to remove blockers, and demonstrate measurable ROI while guiding customers on sales engagement best practices.

Lead Salesforce administration for Sales and Service Clouds, manage integrations and data flows, define system roadmaps, optimize business processes, document configurations, and partner cross-functionally to drive scalable GTM system solutions.

Lead UX and design for the full Clari + Salesloft product suite. Define and execute a unified UX strategy, partner with product and engineering, evolve the platform into an AI-first experience, scale and mentor a global design team (~17), oversee the design system and accessibility, and champion research-led product decisions.

Partner with Product and Engineering as the dedicated R&D finance analyst to own budgeting, forecasting, variance analysis, and executive reporting. Build business cases and scenario models, leverage Pigment and Claude AI for planning and automation, support month-end close with Accounting, and drive financial insights to inform engineering headcount and R&D investment decisions.

Lead marketing operations execution and architecture: administer Marketo, design LeanData routing, build Tray.io automations, maintain Salesforce integrations, ensure data and integration health, manage agency relationships, and run KPI reporting, email calendars, and list import QA to accelerate pipeline generation.

Provide FP&A support as a business partner: build and maintain operating and long-range financial models, prepare monthly/quarterly management reporting, perform scenario and ad-hoc analyses, support month-end close and variance analysis, and collaborate with GTM and cross-functional teams to track KPIs and improve forecasting accuracy.

Own full-cycle commercial accounts for a SaaS portfolio: drive renewals, upsells, cross-sells, and net-new revenue within an install base. Build executive relationships, create account plans, monitor health to prevent churn, forecast accurately, and collaborate with Customer Success, Product, and Support to resolve issues. Prospect within territory, deliver product demos, and execute segmented renewal strategies to expand customer lifetime value.