Top Tech Jobs & Startup Jobs in Seattle, WA

Serve as first point of contact via phone, email, and chat; troubleshoot and resolve customer issues, escalate complex problems, maintain strong product knowledge, collect feedback, and collaborate with cross-functional teams to improve customer experience.

Lead design, development, and delivery of large-scale, high-throughput backend services using Node.js/TypeScript. Drive architecture on AWS (EKS, MSK, S3), champion best practices (CI/CD, IaC, testing), mentor engineers, manage incidents and root-cause analysis, and collaborate with product and operations to deliver reliable, observable microservice-based systems.

Lead a software engineering team to deliver scalable, high-availability freight marketplace features. Drive technical strategy, operational excellence (code reviews, automated testing, CI/CD), mentor engineers, collaborate with Product/UX/Data Science, and occasionally dive into code to unblock teams or resolve production incidents.

Design, architect, and implement enterprise Salesforce solutions integrated with ERP/CPQ and other systems. Lead development, integrations, DevOps/CI-CD, testing, data governance, and mentor engineers while ensuring secure, scalable, and documented implementations.