Top Tech Jobs & Startup Jobs in Seattle, WA

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.

The Manager, Pricing & Product is responsible for overseeing product design, pricing strategies, regulatory compliance, and team management while leveraging analytics for profitability in the P&C insurance sector.

The Team Lead will manage a team of Adjusters and Specialists, overseeing claim activities, ensuring optimal outcomes, and handling escalated complaints. They will focus on performance management and development while aligning departmental goals.

Responsible for overseeing the revenue cycle, focusing on optimizing collections and minimizing bad debt while managing vendor relationships, compliance, and process improvements.

The Billing Specialist Tier II handles mid-level technical billing inquiries, offering customer service to small business customers and agency partners. Responsibilities include communication through various channels, resolving complex billing issues, training peers, and maintaining compliance with regulations.

The Manager, Underwriting oversees the Underwriting Team, ensures adherence to service levels, mentors team members, improves processes, and manages underwriting operations to align with company goals.

The Underwriting Service Specialist II processes various aspects of the underwriting life cycle for commercial insurance policies, including endorsements, renewals, and rate verification. The role requires strong communication and multitasking skills in a fast-paced environment.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance with regulations and providing excellent customer service during the claims process.

The Senior Premium Auditor conducts complex premium audits, ensures regulatory compliance, mentors team members, and leads audit processes for high-value accounts.

The Claims Application Analyst bridges Claims operations with tech solutions, gathering requirements, supporting UAT, and enhancing claims processes for efficiency and compliance.