Top Tech Jobs & Startup Jobs in Seattle, WA

Manage post-sale onboarding for restaurant customers through remote site assessment, Toast POS implementation, staff training, go-live support, troubleshooting, and follow-up guidance. Build onboarding plans, document installations and deviations, improve restaurant operational efficiency, and manage multiple engagements simultaneously. The role requires Vietnamese and English fluency, restaurant or hospitality experience, strong customer satisfaction and business operations experience, autonomy, organization, communication, and goal achievement.

Onboards restaurant customers onto Toast POS from purchase through go-live and early post-launch support. Builds implementation plans, conducts remote site assessments, documents installations, trains restaurant staff, troubleshoots issues, and provides follow-up guidance. Manages multiple onboarding engagements and large customer portfolios while meeting activation goals, maintaining timelines and budgets, and improving restaurant operational efficiency. Requires fluent Thai and English, restaurant or hospitality experience, and at least three years in customer satisfaction or business operations.

Serve as the strategic HR partner for G&A leaders, leading organizational design, restructuring, performance calibration, leadership coaching, change communication, and people-program implementation. Use employee data, engagement insights, AI tools, and headcount models to guide decisions and identify organizational risks. Support globally distributed teams while handling sensitive personnel information with discretion and partnering with senior executives across Finance, Legal, Compliance, and People functions.

Lead Salesforce Developer responsible for designing, developing, and maintaining enterprise Salesforce solutions using Apex, LWC, Salesforce CPQ, integrations, and event-driven architecture. Leads technical architecture, code reviews, deployments, troubleshooting, project estimation, and risk management. Mentors developers and partners with architects and leadership to deliver scalable solutions within Agile and CI/CD environments.

Lead and grow a team of 6-8 Territory Account Executives focused on Thai & Asian restaurants. Coach reps (in Thai) on discovery, demos, and closing; optimize market funnels; gather frontline feedback for leadership; partner cross-functionally to ensure delivery; recruit, motivate, and drive quota attainment across the West Coast territory. Field sales role requiring travel.

Build and deploy statistical and machine learning models for the Toast platform. Collaborate with product, engineering, and business teams to identify opportunities, develop data-driven solutions, evaluate models, and communicate insights to stakeholders. Work in a fast-paced environment and contribute to production ML systems and experimentation.

Serve as strategic HR partner to a 2,000+ R&D organization, leading org design, performance calibration, people programs, engagement analysis, and coaching senior leaders to scale the org and improve talent outcomes.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, demand forecasting, targeting, and personalization. Collaborate with engineers, product, and stakeholders to set architecture, metrics, and production best practices; mentor data scientists; lead experimentation and deploy/monitor models using cloud and MLOps tooling.

Lead design, build, deployment, and operation of highly resilient, high-throughput configuration and publishing systems. Define long-term architecture and strategy, mentor senior engineers, diagnose and fix performance bottlenecks, and leverage AI tools to improve engineering productivity and platform capabilities.

The Senior Product Manager will own the strategy and execution of Toast's configuration platform, collaborating with engineering, design, and customer teams to enhance the user experience and support diverse business needs.