Top Tech Jobs & Startup Jobs in Seattle, WA

Support GTM FP&A by building and maintaining GTM OPEX models, performing variance analysis, forecasting revenue and spend, automating reporting systems, and partnering with GTM and People teams on headcount and capacity planning to drive spend accountability and board-level financial narratives.

Lead and scale the account management function to drive client retention and expansion. Build strategic account frameworks, scalable upsell processes, and data-driven health scoring to predict churn. Partner with Product, Operations, and Sales, oversee quarterly business reviews, and serve as escalation for complex client issues while evolving systems and KPIs to support growth.

Drive and grow referral partnerships with tech, HCM partners, brokers, CPAs, and advisors to generate leads and revenue. Build strategic networks, set partner goals and metrics, execute go-to-market and demand-generation activities, and resolve partnership issues cross-functionally.

Lead and grow a Salesforce engineering team to deliver scalable Sales Cloud and Service Cloud solutions across GTM and CS&O. Define technical strategy, improve platform architecture, CI/CD, testing, and observability, integrate AI agents like Agentforce, and partner with product and stakeholders to prioritize delivery and operational support.

Lead FP&A for Product, Engineering, and Customer Support by building forecasting models, capacity plans, and dashboards. Drive churn/retention analysis, cost-to-serve optimization, MBR execution, and ad-hoc financial analysis to inform cross-functional strategy.

Lead and coach a team of relationship managers to deliver exceptional service for high‑revenue retirement plan sponsors. Own escalation resolution, SLA governance, process optimization, cross‑functional collaboration, retention, and growth opportunities while translating client objectives into team strategy.

The Partner Account Manager develops and amplifies referral relationships with partners, builds strategic networks, manages accounts, and resolves partnership issues.

Lead sourcing, structuring, and closing high-value partnerships across payroll, brokers, PEOs, financial institutions, and embedded fintech. Own partnership strategy, commercial negotiation, cross-functional integration, initial activation and handoff, and executive reporting to drive measurable revenue and scale distribution of Human Interest's retirement platform.

Manage and optimize intraday staffing and schedules for Customer Success teams. Produce forecasts, monitor phone/chat/case queues, adjust staffing in real time, drive SLA attainment, run trend analysis, develop dashboards and reports, coordinate cross-team contingency support, and communicate staffing risks and recommendations to leadership.

Lead product strategy and roadmap for a dedicated engineering team in the retirement-fintech platform. Define outcomes, measure business impact, prototype rapidly (using AI), partner across design, engineering, operations, revenue, and compliance, and use data to validate decisions and deliver scalable, compliant products.