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Define and manage product strategy and full lifecycle for MedImpact products. Collaborate with business, IT, and stakeholders to create roadmaps, requirements, testing, training, and adoption materials. Track KPIs, prioritize backlogs, support sales/RFPs, and ensure on-time delivery and operational readiness.

Manage an assigned book of business to achieve revenue targets and client retention. Develop and execute annual strategic account plans, lead renewals and negotiations, oversee implementations, coordinate cross-functional account teams, deliver executive client briefings, and use internal reporting tools and MS Office to support client service, growth, and operational efficiency.

Lead client onboarding, retention, and operational account management for PBM clients. Coordinate cross-functional teams, ensure service levels, manage implementations, resolve adjudication issues, analyze claims, and drive client satisfaction and revenue growth.

Provide legal counsel on complex corporate, regulatory, and PBM-related matters; draft, review, and negotiate contracts and settlements; manage external counsel and litigation strategy; perform risk assessments and compliance monitoring; advise internal business partners on regulatory changes and contract interpretation specific to pharmacy benefits and healthcare operations.

The Principal, Digital Product Management leads product strategy and execution, overseeing the development lifecycle, ensuring successful product performance and alignment with corporate goals.