Top Tech Jobs & Startup Jobs in Seattle, WA

Provide advanced technical support for GitLab’s largest customers, troubleshooting complex Linux, GitLab, CI/CD, infrastructure, and integration issues. Build customer relationships, resolve critical incidents, collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams, create reusable support documentation, share knowledge, and participate in hiring. The role requires strong Linux systems expertise, scripting ability, debugging skills, and familiarity with Kubernetes and serverless technologies.

Lead customer migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo. Plan replication, cutovers, network connectivity, and post-migration validation while debugging synchronization issues. Build repeatable automation, runbooks, and infrastructure validation using Terraform, Ansible, Kubernetes, and cloud platforms. Manage multiple customer engagements, advise stakeholders, communicate technical plans, and collaborate with Professional Services, Product, and Engineering teams.

Own the function’s AI transformation strategy, prioritize high-impact opportunities, map workflows, and drive measurable adoption. Build and manage AI agents using no-code and low-code tools, configure skills and MCP connections, evaluate agent performance, and iterate solutions. Lead change management, champion networks, cross-functional collaboration, intake processes, and alignment with Enterprise AI and executive stakeholders.

Build and deploy AI-powered solutions across Sales, Marketing, and Customer Support. Diagnose workflows, identify constraints, evaluate whether AI is appropriate, and own initiatives from discovery through deployment. Develop LLM applications using prompt engineering, RAG, agentic architectures, orchestration, guardrails, and enterprise integrations. Measure business value through flow metrics, adoption, ROI, and feedback loops while partnering with technical and non-technical stakeholders.

Drive enterprise growth in the Seattle territory by leading complex B2B SaaS sales cycles for GitLab's AI-powered DevSecOps platform. Build C-level relationships, develop strategic account plans, coordinate cross-functional teams, manage full sales lifecycle from discovery to implementation, and drive net ARR and account expansion while contributing to forecasting and go-to-market improvements.

Lead the field organizations AI adoption by defining enablement roadmaps, identifying and piloting high-impact field use cases, driving operational scale, building field champions, and owning governance for safe, compliant AI tool adoption. Partner with product, engineering, ops, and analytics to measure impact and embed AI into day-to-day sales workflows.

Provide post-sales technical expertise to help customers adopt GitLab via webinars, labs, workshops, and consultative engagements. Collaborate with CSMs, AEs, and renewals to support implementations, architecture, CI/CD, SCM, DevSecOps, and Agile Planning. Create reusable enablement content and maintain specialty competency.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Lead a team of Solutions Architects to support enterprise customers, drive technical evaluations, and promote successful adoption of the GitLab platform. Coach and mentor team members while ensuring alignment with sales and product management.

As a Business Development Representative at GitLab, you'll prospect targeted accounts, generate meetings, collaborate with teams, and engage buyers for the AI-powered DevSecOps platform.