Top Tech Jobs & Startup Jobs in Seattle, WA

Lead technical presales activities for complex communications technology solutions. Partner with account executives, conduct technical discovery, design architectures, deliver product demonstrations, develop proofs of concept and RFP responses, and present solutions to technical and executive audiences. Act as a trusted customer advisor while supporting large opportunities, contributing reusable enablement materials, sharing knowledge, and coordinating with product and engineering teams.

Manage and expand strategic high-tech accounts, develop account strategies, drive consultative technical sales from prospecting through launch, map customer requirements to communications API solutions, manage forecasts and financial models, exceed quotas, and collaborate with product, finance, partners, support, and services teams.

Develop and execute executive communications strategy for Twilio’s Chief Product and Technology Officer. Write keynotes, presentations, blogs, press materials, social content, and internal communications; drive thought leadership and change-management initiatives; and represent R&D innovation to employees, customers, investors, media, and analysts. Partner with product marketing, corporate communications, R&D leadership, and cross-functional teams to strengthen the CPTO’s voice and Twilio’s innovation narrative.

Engage high-value self-service customers, identify growth and retention opportunities, guide product adoption, qualify inbound and outbound leads, and collaborate with Sales, Solutions Engineering, Marketing, and Product teams. The role manages a high-volume account book and helps customers scale Twilio Communications, SendGrid, or Segment products.

Gather and translate Talent Acquisition requirements into technical specifications, configure and implement recruiting technology solutions, and lead system, integration, and UAT testing. Support platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank. Analyze workflows, troubleshoot issues, manage defects, support audits and SOX controls, document solutions, and provide training and post-implementation support to global TA stakeholders.

Architect and prototype scalable solutions for Twilio’s emerging technologies experimentation team. Lead AI, machine learning, and LLM-driven initiatives; guide technical direction; mentor engineers across the US and India; align prototypes with business goals; and ensure enterprise architecture, scalability, extensibility, and production readiness. The role requires extensive architecture or principal engineering experience, cloud expertise across AWS and Azure, full-stack development knowledge, database expertise, and strong technical leadership.

Lead pricing strategy and execution for enterprise monetization initiatives. Build price optimization models, design dashboards (Tableau/Looker), analyze complex sales and usage data with SQL, and partner with Deal Desk, Sales, and Finance to protect margins and improve revenue realization.

Manage and expand strategic regulated-vertical customer accounts, driving revenue, gross margin, and gross profit growth. Develop account strategies, identify cross-sell and upsell opportunities, lead consultative sales cycles, maintain accurate Salesforce pipelines and forecasts, and present guidance to executives. Partner cross-functionally with product, finance, support, and services teams while building relationships with business and technical leaders.

Lead the CEO’s external communications strategy, including executive messaging, thought leadership, media relations, speaking opportunities, and LinkedIn presence. Partner with PR, social media, marketing, investor relations, legal, brand, and corporate communications teams to align the CEO’s voice with Twilio’s business strategy. The role requires exceptional writing, storytelling, executive judgment, media outreach, cross-functional influence, and the ability to manage high-stakes priorities in a fast-paced environment.

Design and build cloud security tooling, automation, and AI-enabled threat-hunting capabilities. Perform threat modeling, incident response, security research, architecture reviews, and detection engineering. Develop SIEM and SOAR integrations, automate security processes, address AI-related threats using MITRE ATLAS, and contribute to multi-year security roadmaps. Collaborate across engineering and business teams, prioritize security improvements, support on-call operations, and mentor team members.