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Seeking technical support professionals to assist healthcare users with PerfectServe applications, providing user education, troubleshooting, and application management.

The Customer Success Advisor will manage client relationships, ensuring they leverage Lightning Bolt Scheduling effectively while driving retention efforts and resolving issues proactively.

The Account Executive will expand revenue by building relationships with healthcare stakeholders, identifying opportunities, and driving complex sales processes to deliver value through PerfectServe solutions.

Lead a blended team driving customer adoption, retention, and operational excellence. Engage directly with customers, oversee technical operations, and champion continuous process improvements.

The Platform Engineer will design, build, and optimize cloud and AI-driven automation solutions, focusing on Kubernetes and AWS services, ensuring systems are secure and scalable.

Design, build, and maintain high-performance Python and React services. Mentor junior engineers and collaborate with cross-functional teams to enhance patient care solutions.

Lead and coach a team of Business Specialists and BDRs through the full sales cycle, develop sales strategy, monitor KPIs and forecasts, optimize processes and CRM usage, support high-value deals, and collaborate cross-functionally to drive predictable revenue growth in healthcare technology.

Manage end-to-end deployments of PerfectServe software for ambulatory and enterprise healthcare clients. Coordinate sales-to-services transitions, define scope and resources, track progress with EPM/MS Project, manage budgets, risks, change orders, stakeholder communications, and transition projects to account management. Travel up to 10%.

The Senior Software Engineer will design, build, and maintain scalable communication systems using a modern .NET stack, mentor junior engineers, and collaborate with teams.

Drive operational excellence for the Customer Experience organization by establishing cadence, improving processes, leading cross-functional projects, building KPIs and dashboards, producing executive reporting, and enabling data-driven decision-making to improve customer outcomes and organizational alignment.