Top Tech Jobs & Startup Jobs in Seattle, WA

Leads Humana’s enterprise conversational channels and advocate experience portfolio, including IVR, routing, conversational AI, virtual assistants, co-browse, intelligent search, and CRM. Owns product strategy, roadmaps, UX, architecture, delivery, modernization, and outcome measurement across member and advocate journeys. Partners with operations, technology, analytics, and digital teams to improve service quality, productivity, authentication, routing, efficiency, and member outcomes. Requires extensive leadership in product management, contact center technology, enterprise AI, regulated environments, and cross-functional portfolio delivery.

Leads Humana’s enterprise digital platform portfolio, defining multi-year product strategy, investment priorities, adoption plans, governance, and value-realization metrics. Oversees platforms including Adobe Experience Platform, consent management, digital health, design systems, content, and reusable digital services. Partners with business, design, technology, and engineering leaders to align roadmaps, drive enterprise adoption, manage trade-offs, and improve customer and business outcomes. Develops senior product leaders and cross-functional teams in a regulated environment.

Develops and executes Medicare Advantage pricing strategies, establishes assumptions, prepares bids, supports regulatory filings and certifications, implements rates and benefit changes, and advises product leaders. Analyzes market performance, forecasts, competitive conditions, and experience data to recommend pricing actions supporting profitability and membership growth. Requires cross-functional collaboration, actuarial judgment, and compliance with state and federal regulations.

Leads complex analytics initiatives and partners with business leaders to define problems, analyze pharmacy, sales, and operational data, and develop actionable recommendations. Manages engagements across the full analytics lifecycle, from discovery through solution delivery and implementation support. Designs metrics, dashboards, frameworks, and decision-support tools while communicating insights to executive, operational, and technical audiences. The role emphasizes consultative analytics and business problem solving rather than software development or data infrastructure engineering.

Leads strategic Network Operations initiatives focused on standardization, governance, process improvement, operational readiness, and scalability. Develops executive communications, manages workplans, tracks risks and deliverables, facilitates cross-functional alignment, and supports technology and operating-model transitions. The role requires independent influence, analytical problem-solving, and executive communication. It is remote with occasional travel to Humana offices.

Supports corporate accounting operations, including month-end close, journal entries, reconciliations, intercompany transactions, eliminations, mergers and acquisitions, financial reporting, and internal controls. Reviews offshore accounting work, analyzes complex accounting issues, performs ad hoc financial analysis, and contributes to process improvement projects. Requires strong U.S. GAAP knowledge, sound judgment, and cross-functional collaboration.

Leads the strategy, roadmap, delivery, and continuous improvement of Humana’s enterprise IVR and conversational automation portfolio. The role drives Google GECX-based voice bots, routing, LLM/NLU capabilities, generative and agentic experiences, platform modernization, governance, and measurable customer and operational outcomes. Responsibilities include building product teams, managing enterprise initiatives, partnering cross-functionally, influencing executives, and overseeing risks, dependencies, architecture, and prioritization.

Leads Humana’s enterprise consumer and growth strategy for D-SNP and C-SNP products. Owns the member lifecycle across acquisition, product and benefit design, engagement, retention, customer experience, quality outcomes, and business performance. Partners with Product, Actuarial, Clinical, Marketing, Sales, Digital, and service teams to identify growth opportunities, develop consumer-centric strategies, guide market analysis, establish objectives, present recommendations to executives, and mentor high-performing teams.

Leads actuarial risk and compliance activities for Medicare Advantage and prescription drug plan bid filings. Maintains and runs the CMS Out-of-Pocket Cost Model, interprets results, resolves compliance test failures, supports CMS audits, and develops filing controls and process improvements. The role assesses business risks, advises executives, reviews regulatory practices, and leads actuarial or support staff, including a direct report.

Manages and expands a Western U.S. network of independent health and life insurance agents. Responsibilities include recruiting, onboarding, training, product education, relationship management, sales support, territory growth, agent retention, pipeline tracking, compliance guidance, and performance planning. The role supports Medicare, ancillary health, and life insurance products while collaborating with internal teams to resolve agent issues and achieve sales and renewal goals.