Top Tech Jobs & Startup Jobs in Seattle, WA

Leads technical consulting, architecture, solution design, implementation, and support for complex managed services environments. Advises clients, supports technical sales, leads design workshops, mentors engineers, evaluates emerging technologies, and oversees infrastructure upgrades. Provides expert troubleshooting, root cause analysis, automation, documentation, training, and project coordination across networking, data center, virtualization, storage, systems, and security environments. Participates in on-call coverage and maintains service-level commitments.

Provides Microsoft infrastructure and cloud support for managed-services customers. Troubleshoots Copilot, Microsoft 365, Azure, Exchange, Windows Server, Active Directory, SCCM, and Intune issues in a case-based environment. Manages service requests, documents resolutions, meets service-level commitments, collaborates with customers and Microsoft support, participates in on-call coverage, contributes to infrastructure projects and documentation, and mentors peers.

Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.

Leads Professional Services delivery for customer experience technology solutions across an assigned region. Oversees team performance, development, utilization, profitability, service quality, and client satisfaction. Partners with Sales, architects, engineers, technology vendors, and executives on estimates, strategic planning, solution reviews, and escalations. Develops complex project plans, supports enterprise technology implementations, and drives adoption of AI-enabled practices. The role includes approximately 15% billable strategic oversight and requires travel to company or client locations as needed.

Implements and supports enterprise AI infrastructure platforms across client environments. Configures Kubernetes, workload schedulers, GPU resource governance, containers, observability, security, and related platform services. Performs discovery, deployment, integration, upgrades, troubleshooting, validation, documentation, and knowledge transfer. Collaborates with cross-functional technical teams, contributes to implementation plans and Statements of Work, manages project deliverables, and provides client-facing consulting support. Travel and occasional extended or weekend work may be required.

Leads CDW’s AI advisory consulting portfolio, including strategy, governance, operating models, adoption, prioritization, and roadmaps. Develops consulting methodologies, delivery frameworks, sales enablement, and thought leadership. Advises executives and customers, leads complex presales pursuits, shapes proposals and business cases, oversees delivery quality and risk, evaluates technical feasibility, and mentors consulting and presales teams.

Designs, implements, validates, benchmarks, troubleshoots, and supports accelerated compute and high-performance storage infrastructure for enterprise AI workloads. Conducts discovery, migrations, installations, configuration, testing, documentation, and client knowledge transfer. Collaborates with project managers, architects, sales teams, partners, and stakeholders to manage scope, timelines, risks, and deliverables. The role requires client-facing consulting, technical documentation, infrastructure troubleshooting, occasional overtime, and travel to client sites or company locations.

Leads technical pre-sales architecture for complex security solutions serving public-sector and commercial customers. Translates business, security, compliance, and technical requirements into solution designs, bills of materials, statements of work, estimates, pricing, assessments, and deployment plans. Conducts discovery sessions, architecture workshops, solution reviews, and customer presentations while partnering with sales, delivery teams, and security vendors. Mentors architects and sellers, supports regional customer activity, and travels throughout the Southeast as needed.

Implements, validates, troubleshoots, and optimizes high-performance AI network fabrics supporting GPU clusters and distributed workloads. Configures InfiniBand, Ethernet, RoCE, routing, congestion management, telemetry, cabling, and fabric-management systems. Performs installation, burn-in, performance testing, documentation, knowledge transfer, and client handoffs. Contributes to statements of work, implementation plans, and solution validation while managing project scope, schedules, budgets, and customer communication.

Provides L2/L3 support, administration, monitoring, troubleshooting, and optimization for cloud contact center platforms including Five9, NICE CXone, Webex Contact Center, and Cognigy. Resolves voice, routing, IVR, integration, reporting, and agent issues; manages incidents, changes, SLAs, root-cause analysis, documentation, and customer communications. Participates in 24/7 operations, on-call rotations, major incident response, maintenance, automation, and continuous service improvement for enterprise managed-services customers.